Return Policy

RETURN & EXCHANGE POLICY

  • An exchange will only be considered in the rare cases on defective or incorrect item
    that has been delivered to the customer. We will strive to resolve such matters
    promptly, depending on the specific circumstances.
  • In case of any exchange, the customer is required to inform our customer service
    team within 48 hours and return the outfit to our given address within 5-7 days of
    the delivery: otherwise, the request will not be catered.
  • An equal amount of voucher/discount code can also be offered.
  • Item can be exchanged if the product received does not matches the ordered size.
  • All mailing or shipping costs related to the exchange of a defective item will be the exclusive responsibility of the customer.
  • We aim to process all the exchanges within 14 working days.
  • We don’t offer refund in any case for both domestic and international customers.